25 April 2012
Last week in London I met Andy Green, CEO of Logica, to launch a major strategic project – a significant modernisation of our patent-related processes that will set new service levels for the European patent system in the future.
To achieve this, we will build an innovative case management system that will support all EPO processes. A user-friendly interface will provide comprehensive access to dossier portfolios, offering simplified, transparent, efficient and modern interaction for our users.
The EPO now has many years of experience in electronic interaction of this kind. For example, 85% of our EP applications are now filed online, and Espacenet has become one of the world’s most trusted sources of information about patents. We recently enhanced it with our Patent Translate service.
With the new case management project, the EPO and its users are advancing further into the digital age. The EPO will not only optimise and automate its processes but will also give new impetus to more streamlined interaction with its users. The Office places them at the centre of its efforts to provide a modern public service.
The ultimate goal of these major business changes is to boost innovation in Europe by offering our users digital end-to-end processing of their applications, saving them both time and money, amounting in total to tens of millions of euros.