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New EPO website for our users

01 March 2011

Benoît Battistelli

The public launch of a new homepage is always an exciting event. I may have experienced it once or twice before in my career (three years ago at the French IP office, for example) but I have to say that this particular relaunch is really something rather special.

The EPO is a global IP player. That makes this website our window to the world. In the IP profession, there is sometimes a tendency to forget that patenting is as much about disclosing information as securing exclusive rights. So providing that information is a vital part of our daily work. We have to excel at it!

I attach great importance to the EPO’s mission to support economic growth across Europe. For more than 100 years, patent protection has played a pivotal role in the economic cycle from invention to market success. Its importance has increased as Europe moves from the industrial era to a more knowledge-based economy. I hope our website can help innovators to make the right IP choices.

These days, interest in what patent offices do, and how well they do it, is no longer confined to IP professionals; increasingly, it is also shared by the public at large. We will continue to take an active part in this public debate. My new blog is just one contribution. We are also intensifying our interaction with the outside world via social media.

Our revamped website largely reflects the user input we have collected through surveys, tests and feedback sessions. “Business comes first” was the title we gave to our announcement of the new EPO homepage providing a single entry point to our services, including EP Espacenet, the European Patent Register, online filing and online fee payment. I hope you will agree with me that we have indeed succeeded in putting business at the centre of our new website: “Searching for patents”, “Applying for a patent” and “Law & practice” now take pride of place. The number of clicks needed to access information has been reduced, and the site’s structure and design have been improved.

That, of course, is what we think. But what really counts is your opinion as users of our new website. I therefore cordially invite you to give us your feedback, and thus help us develop this tool further to our mutual benefit. Please send your comments to website@epo.org.

Benoît Battistelli

President

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4 comments on New EPO website for our users

  1. I have just earned a lovely compliment "thank you so very much. You have been of such great assistance" just for providing a deep link to the relevant part of your National Law Relating to the EPC. The idea of a blog that can highlight and discuss some of the wealth of material here is an excellent idea.

  2. Adam says:

    Personally I have had to read the blog entry twice to be sure that there is really a new website. The first impression is that the website is the same because you did not made any significant change in the look and feel (pity). What i find much better now is the re-structure of the categories, before they were really confusing and mixed-up, now they are clearer. I don’t see however a direct access to youtube and twitter from your home page (lost opportunity but you are on time to correct it). The website is still clumsy and has plenty of links together (a lot of pages are a sum of underlined links which makes reading difficult). The home page has a mega-image that 1) does not convey any message ("go"?) and 2) is almost empty. Why not using this space to say who you are and what you do?
    And!, i have just noticed that the "mega-image" changes randomly on every refresh, apparently there are two different ones, with different options! This i really don’t undestand. If you want to do that, it has to be clear for the user that they can move into another image+options, like in any other 3D carousel component.
    Well, I could continue but the message is clear. New categories: good. design: bad. blog: good!

  3. Nick says:

    It would be useful if you could make this blog also available as an RSS feed. This would make it easy to follow, without having to explicitly come to this page to check for updates.

    Thanks.

  4. Moderator says:

    Thank you for your comment. Please find our feed here:
    http://blog.epo.org/feed/

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